Privacy Policy

1. Introduction

Welcome to metatraderapi.xyz ("Company", "we", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our cloud API services for MetaTrader 4 and MetaTrader 5.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: email address, password (stored as a cryptographic hash), and company name when you register.
• Payment information: billing details, transaction records, and payment method information processed securely through our payment providers. We do not store full card numbers.
• Contact information: name, email, and message content when you use our contact form or support channels.
• API usage data: API keys, connected MetaTrader account identifiers, server names, and usage logs generated when you use our services.
• Technical data: IP address, browser type, operating system, and usage patterns collected automatically via server logs.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our API services and platform.
• Authenticate your identity and manage your account.
• Process payments and send billing-related communications.
• Respond to your comments, questions, and requests via email or Telegram.
• Send technical notices, updates, security alerts, and support messages.
• Monitor and analyze usage trends to improve our services.
• Detect, prevent, and address technical issues, fraud, or abuse.
• Comply with applicable legal requirements.

We do not sell, trade, or rent your personal information to third parties.

4. API Keys and Trading Data

Your API key grants access to our cloud services. You are solely responsible for keeping your API key confidential. metatraderapi.xyz acts as a relay between your application and MetaTrader servers. We do not store trading positions, account balances, or trade history beyond what is necessary for session management. All credentials are transmitted over encrypted connections and are not logged in plaintext.

5. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• Service providers: We use third-party vendors who process data on our behalf under strict confidentiality agreements.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
• Protection of rights: We may disclose information to protect the rights, property, or safety of metatraderapi.xyz, our users, or the public.

6. Data Retention

We retain your personal information for as long as your account is active. If you close your account, we will delete or anonymize your personal data within 90 days, except where we are legally required to retain it longer.

7. Data Security

We implement industry-standard security measures: TLS/HTTPS encryption for all data in transit, hashed password storage, API key authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

8. Cookies and Tracking

We use minimal cookies strictly necessary for authentication and session management. We do not use advertising cookies or tracking pixels. You may configure your browser to refuse cookies, but this may prevent you from accessing certain features.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Request a machine-readable copy of your data (data portability).

To exercise these rights, contact us at contact@metatraderapi.xyz.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are intended for business and professional use only and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. Continued use of our services after changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

metatraderapi.xyz
Email: contact@metatraderapi.xyz
Telegram: @metatraderapixyz
Website: metatraderapi.xyz